Essential Skills Training

To compete and continue to grow, organizations need more than hard skills from their people; they also need soft skills.

employeesWe offer over 50 off-the-shelf soft skills courses that we can facilitate for your organization. We can train your organization with our standard courses or customize them to meet your needs.

These soft skills refer to a cluster of interpersonal skills, personal qualities, habits, attitudes and social graces that make someone a good employee and compatible to work with. Our broad range of soft skills courses address the critical skills needed for success:

  • Professionalism or work ethic
  • Oral and written communication
  • Teamwork and collaboration skills
  • Critical thinking or problem-solving skills
  • Management and leadership skills

Essential Skills Courses

This is a partial list, more courses are available, of our off-the-shelf courses that we can facilitate for your organization. These courses can be customized for your organizational needs and can be delivered at your site to make the most effective use of time and minimize travel costs. These soft skill courses are interactive and include learning activities to reinforce the skills and understanding.

  • Administrative Support
  • Anger Management
  • Appreciative Inquiry
  • Assertiveness And Self-Confidence
  • Attention Management
  • Basic Bookkeeping
  • Body Language Basics
  • Budgets And Financial Reports
  • Business Ethics
  • Business Etiquette
  • Business Succession Planning
  • Business Writing
  • Call Center Training
  • Change Management
  • Civility In The Workplace
  • Coaching And Mentoring
  • Communication Strategies
  • Conflict Resolution
  • Creative Problem Solving
  • Critical Thinking
  • Customer Service
  • Emotional Intelligence
  • Employee Motivation
  • Employee Onboarding
  • Employee Recruitment
  • Facilitation Skills
  • Generation Gaps
  • Human Resource Management
  • Interpersonal Skills
  • Job Search Skills
  • Knowledge Management
  • Leadership And Influence
  • Lean Process And Six Sigma
  • Measuring Results From Training
  • Media And Public Relations
  • Meeting Management
  • Middle Manager
  • Negotiation Skills
  • Overcoming Sales Objections
  • Performance Management
  • Personal Productivity
  • Presentation Skills
  • Project Management
  • Proposal Writing
  • Public Speaking
  • Safety In The Workplace
  • Sales Fundamentals
  • Stress Management
  • Supervising Others
  • Supply Chain Management
  • Talent Management
  • Teamwork And Team Building
  • Telework And Telecommuting
  • Time Management
  • Trade Show Staff Training
  • Train-The-Trainer
  • Virtual Team Building And Management
  • Work-Life Balance
  • Workplace Diversity
  • Workplace Harassment
  • Workplace Violence

Microsoft Training Courses Also Available

  • Access 2010 / 2013
  • Excel 2010 / 2013
  • InfoPath 2010
  • OneNote 2010 / 2013
  • Outlook 2010 / 2013
  • PowerPoint 2010 / 2013
  • Project 2010
  • Publisher 2010 / 2013
  • SharePoint 365
  • Visio 2010
  • Windows 8
  • Word 2010 / 2013

These are only a few of the many courses available either online or in the classroom. Click here to download the full list of courses.